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The latest reports from users having issues in Apex come from postal codes 27502 and 27539.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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Problems in the last 24 hours in Apex, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Apex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (15%)
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TV (9%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Apex, Wake County, North Carolina
The most recent Spectrum outage reports came from the following cities:Durham, Cary, Raleigh, Garner, Fuquay-Varina, Morrisville, Holly Springs, Apex, Chapel Hill and Willow Springs.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Durham | Internet | |
| Cary | Internet | |
| Raleigh | Wi-fi | |
| Raleigh | Internet | |
| Raleigh | Wi-fi | |
| Cary | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Apex, North Carolina
Latest outage, problems and issue reports in Apex and nearby locations:
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@GetSpectrum didn’t realize u couldn’t watch ur DVr’ed shows from another device. Well that sucks most every single other major cable provider has that feature.
- Laura Fu (@lauramariefu) reported fromChapel Hill, North Carolina
Almost 12hrs and still nothing. Their ph and social media support can't tell me why, where or what is going on, so I don't know how wide the outage is. Fingers crossed I have Internet in time for my morning meetings. This happens way too often. Thanks for nothing @Ask_Spectrum.
- ⚠️CAROLINA ASSASSIN (@TheNCAssassin) reported fromDurham, North Carolina
@Ask_Spectrum @GetSpectrum Just spent an entire hour on the phone to be told that I can’t get the @accnetwork because I am still under a Time Warner plan. That bs. I don’t pay Time Warner; I pay @GetSpectrum Probably not for much longer tho! Very poor service. VERY POOR.
- Debbie Jones (@Chapelhilldeb) reported fromChapel Hill, North Carolina
@Ask_Spectrum Your CNN feed is not working this morning. All other channels are fine. This happens frequently with CNN
- Christy is on IR 🤕 (@tidus_37) reported fromCary, North Carolina
@Ask_Spectrum guys, the internet and cable is down again for the second time in two days for Cary 27518
- Mychal Hunter (@ACCBR1) reported fromRaleigh, North Carolina
@TalkinACCSports @GetSpectrum Might be the only good thing about being a spectrum customer
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum almost 52 hrs and still no service!!!
- Freeman, J (@R390042) reported fromCary, North Carolina
@JuliainRaleigh @Ask_Spectrum They probably put something out on the TV, not realizing your TV is tied in to the existing internet/cable connection. They say they have to have a certain percentage of calls from an area before they declare an outage. Once in Cary, I had to ask my neighbors to call so % was met
- Bailey Labonte (@baymathias93) reported fromRaleigh, North Carolina
@Ask_Spectrum You had over an hour wait when I called. I refuse to sit on hold for that long for a service I didn’t authorize in the first place
- Chuck West (@CWGW4128) reported fromRaleigh, North Carolina
@Ask_Spectrum your service is horrible. Internet goes out multiple times a day. Called today, was told a rep would call me in an hour to an hour and a half to try and schedule service...nada... zip...zilch. I pay for a service that is horrible and unworthy of my money.
- Bruce Borer (@sharky1226) reported fromRaleigh, North Carolina
@Ask_Spectrum Nah, screw that bot. You don’t need my info, it’s a known issue that someone there knows about but you just want to waste my time.
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum it’s been well over 72 hrs and my service is still down with cable laying in the yard
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum it’s been well over 72 hrs still no service cable laying in the yard. AT&T Uversus sounding better by the second at half the cost
- ⚠️CAROLINA ASSASSIN (@TheNCAssassin) reported fromDurham, North Carolina
@GetSpectrum yep. Y’all are the worst service provider I have ever dealt with. Pay you an ungodly sum every month for you to have the worst service in history. I will be dropping your service. All of it.
- Zach Daugherty (@NCPirate13) reported fromRaleigh, North Carolina
Amazing how little @GetSpectrum cares about their customers. Charging $70 for horrible internet by itself is egregious. At least take me to dinner before you try to screw me.
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum So your Peps came by to fix the problem but instead of fixing anything they sat around & waisted at least an hour of time Lollygagging, talking on the phone, & eating but they didn’t bother to fix a GD thing! Unbelievable!
- Curtis Clark (@Curtis_Clark_28) reported fromChapel Hill, North Carolina
@Ask_Spectrum @GetSpectrum must be the worst internet service provider in the Country. 6 weeks, 20 plus calls to the call center, 3 technician visits with the same recommendation, cancelled work orders for new line without explanation or anyone taking ownership of the problem.
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum So ur Peps came by 2 fix the problem but instead of fixing anything they sat around & waisted at least an hr of time Lollygagging, talking on the phone, & eating but they didnt bother 2 fix a GD thing! So I still have no service Unbelievable! I am Pissed! AT&T!!!
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum I’m having a serious issue the guy is still refusing to do it!!!! My mom is out of town & im suppose to have this done b4 she comes back!
- Christy is on IR 🤕 (@tidus_37) reported fromCary, North Carolina
@Ask_Spectrum my dudes, the Spectrum service in Cary, NC 27518 needs to be fixed. It’s been down for a few hours.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Kelli Welch 🧡 (@kdawelch) reported
@Ask_Spectrum Why doesn't your chat support work in Chrome?
- Just Nikki (@LivinLovinLA) reported
@Ask_Spectrum is Internet down? In Los Angeles?
- Jon Bulkley (@jbulkley78) reported
@Ask_Spectrum @GetSpectrum You're going to look into why your company sucks??? I doubt it.
- Brian Robinson (@cyberkitty3516) reported
@Ask_Spectrum We have been a loyal customer of yours for four plus years, we have had Intermittent outages in our area but it has been a long time since we have had one. Our service in our area of Crosby, MN is pretty decent. So, I will give you credit where credit is due.
- 𝕊𝔥𝕖𝖑𝔇Øℕ (@MurderDeathKiII) reported
@Ask_Spectrum Please do it just seems like a missed opportunity & a big convenience feature thats missing specially if your trying to sync up a live sporting event or movie with a friend who maybe has a different service that's either ahead or behind you in time based on the streaming service
- Lo (@LoValidyk) reported
@LivinLovinLA @Ask_Spectrum Ugh it went down for me in the Am. I’m in 90011, I hope another person didn’t cut the fiber optic lines again.
- 𝕊𝔥𝕖𝖑𝔇Øℕ (@MurderDeathKiII) reported
Hey @Ask_Spectrum @GetSpectrum why doesn't your company allow pausing of live TV on the spectrum app like every other streaming TV service? just an honest question think that needs to be addressed
- Shoddy Uchiha (@UchihaShoddy) reported
@GetSpectrum is the worst!!!! I don’t even have service on a phone I just bought from the store and left with last Sunday. Due to their new and stupid 2.0 system somehow my activation got stuck in the system. I was told that tier 3 was supposed to get this fixed within 72 hours.
- west coast rucker (@TJ_the_ripper) reported
Just switched to frontier Fiber internet because @GetSpectrum is to damn expensive. Saving money with better faster internet.
- Sean (@ThugDucky) reported
@Ask_Spectrum @joeimel @kyoag, the Spectrum Residential General Terms policy states "subject to restrictions under applicable law, if any, and without abrogating [new service refund policy]..."Is there any applicable law preventing this sort of unfair billing practice?
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