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The latest reports from users having issues in Raleigh come from postal codes 27610, 27604, 27603, 27612, 27697, 27616, 27613 and 27606.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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Problems in the last 24 hours in Raleigh, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Raleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (15%)
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TV (9%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Raleigh, Wake County, North Carolina
The most recent Spectrum outage reports came from the following cities:Cary, Raleigh, Garner, Morrisville, Holly Springs, Clayton, Apex, Knightdale and Rolesville.
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| City | Problem Type | Report Time |
|---|---|---|
 Cary | Internet | |
| Raleigh | Wi-fi | |
| Raleigh | Internet | |
| Raleigh | Wi-fi | |
| Cary | TV | |
| Cary | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Raleigh, North Carolina
Latest outage, problems and issue reports in Raleigh and nearby locations:
- Will (@PSANDPCGAMER95) reported fromRaleigh, North Carolina
@Ask_Spectrum No it was yesterday please let comcast know about the issue since they own @NBCSN
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum Cable, Phone, & Internet all down! Also, cable line from street is laying across the yard but it didn’t get ripped out so it should still be working if not out somewhere else. 2213 Beechridge Rd Raleigh, NC 27608
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum So ur Peps came by 2 fix the problem but instead of fixing anything they sat around & waisted at least an hr of time Lollygagging, talking on the phone, & eating but they didnt bother 2 fix a GD thing! So I still have no service Unbelievable! I am Pissed! AT&T!!!
- x BunchOfJerks (@PlayoffsCanes19) reported fromClayton, North Carolina
@NHLonNBCSports Hey NBC. The Canes feed keeps freezing up in Raleigh. Is it you or @Ask_Spectrum @Spectrum. PLEASE FIX IT!!#!
- Duane Toler (@urnotl33t) reported fromCary, North Carolina
Alright y’all. Go easy on @Ask_Spectrum tonight. They got a big outage they’re dealing with. The customer service folks didn’t turn it off. Give em a break. 27519 is off the Internet for a while. Go read a book. Play Monopoly. Go outside. Meet a neighbor (I just did!).
- Danny Ayers (@DAyers) reported fromRaleigh, North Carolina
@drod900 @Ask_Spectrum Down in 27616 now too
- Freeman, J (@R390042) reported fromCary, North Carolina
@JuliainRaleigh @Ask_Spectrum They probably put something out on the TV, not realizing your TV is tied in to the existing internet/cable connection. They say they have to have a certain percentage of calls from an area before they declare an outage. Once in Cary, I had to ask my neighbors to call so % was met
- Bruce Borer (@sharky1226) reported fromRaleigh, North Carolina
@Ask_Spectrum Nah, screw that bot. You don’t need my info, it’s a known issue that someone there knows about but you just want to waste my time.
- Will (@PSANDPCGAMER95) reported fromRaleigh, North Carolina
@GetSpectrum Fix the @NBCSN Broadcast! Its breaking up every 10 minutes!
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum almost 52 hrs and still no service!!!
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum So your Peps came by to fix the problem but instead of fixing anything they sat around & waisted at least an hour of time Lollygagging, talking on the phone, & eating but they didn’t bother to fix a GD thing! Unbelievable!
- Zach Daugherty (@NCPirate13) reported fromRaleigh, North Carolina
Amazing how little @GetSpectrum cares about their customers. Charging $70 for horrible internet by itself is egregious. At least take me to dinner before you try to screw me.
- Will Jackson (@CCWillJackson) reported fromRaleigh, North Carolina
@GetSpectrum is trash, my internet is down. @googlefiber why won’t you come to my neighborhood :(
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum I’m having a serious issue the guy is still refusing to do it!!!! My mom is out of town & im suppose to have this done b4 she comes back!
- Chuck West (@CWGW4128) reported fromRaleigh, North Carolina
@Ask_Spectrum your service is horrible. Internet goes out multiple times a day. Called today, was told a rep would call me in an hour to an hour and a half to try and schedule service...nada... zip...zilch. I pay for a service that is horrible and unworthy of my money.
- Dre (@SetYourOwnLimit) reported fromCary, North Carolina
So I was forced to get #Spectrum for Internet after 2 years because I moved 10 min away from a #GoogleFiber supported area and, my god, is the difference in speed and customer service noticeable lol
- Legend Out The 2-6 (@FiddleB) reported fromRaleigh, North Carolina
On a related note, if @ATT don’t come down on that price, I might have to switch to @GetSpectrum mobile. I hate them but that price is clutch.
- Dennis Berwyn (@dberwyn) reported fromRaleigh, North Carolina
Spectrums Internet service is so unreliable. @Ask_Spectrum @GetSpectrum And add insult to injury, if you call to report outages, they will make you wait to have an intrusive technician in your house rather than taking ownership.
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum it’s been well over 72 hrs and my service is still down with cable laying in the yard
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum it’s been well over 72 hrs still no service cable laying in the yard. AT&T Uversus sounding better by the second at half the cost
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Kelli Welch 🧡 (@kdawelch) reported
@Ask_Spectrum Why doesn't your chat support work in Chrome?
- Just Nikki (@LivinLovinLA) reported
@Ask_Spectrum is Internet down? In Los Angeles?
- Jon Bulkley (@jbulkley78) reported
@Ask_Spectrum @GetSpectrum You're going to look into why your company sucks??? I doubt it.
- Brian Robinson (@cyberkitty3516) reported
@Ask_Spectrum We have been a loyal customer of yours for four plus years, we have had Intermittent outages in our area but it has been a long time since we have had one. Our service in our area of Crosby, MN is pretty decent. So, I will give you credit where credit is due.
- 𝕊𝔥𝕖𝖑𝔇Øℕ (@MurderDeathKiII) reported
@Ask_Spectrum Please do it just seems like a missed opportunity & a big convenience feature thats missing specially if your trying to sync up a live sporting event or movie with a friend who maybe has a different service that's either ahead or behind you in time based on the streaming service
- Lo (@LoValidyk) reported
@LivinLovinLA @Ask_Spectrum Ugh it went down for me in the Am. I’m in 90011, I hope another person didn’t cut the fiber optic lines again.
- 𝕊𝔥𝕖𝖑𝔇Øℕ (@MurderDeathKiII) reported
Hey @Ask_Spectrum @GetSpectrum why doesn't your company allow pausing of live TV on the spectrum app like every other streaming TV service? just an honest question think that needs to be addressed
- Shoddy Uchiha (@UchihaShoddy) reported
@GetSpectrum is the worst!!!! I don’t even have service on a phone I just bought from the store and left with last Sunday. Due to their new and stupid 2.0 system somehow my activation got stuck in the system. I was told that tier 3 was supposed to get this fixed within 72 hours.
- west coast rucker (@TJ_the_ripper) reported
Just switched to frontier Fiber internet because @GetSpectrum is to damn expensive. Saving money with better faster internet.
- Sean (@ThugDucky) reported
@Ask_Spectrum @joeimel @kyoag, the Spectrum Residential General Terms policy states "subject to restrictions under applicable law, if any, and without abrogating [new service refund policy]..."Is there any applicable law preventing this sort of unfair billing practice?
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